Dear Mrs. Vera,
Do you think that Starbucks™ should provide a place for customers to check their guns?
Sincerely Yours, Jerry Baldwin, Seattle, Washington
Dear Venti Grandewin,
Thanks for writing! Despite how much everybody hates your company, they all agree that however gross the food is, and however soul-destroying the general aesthetic of these stores is, when Starbucks™ is considered in terms of its manners, nobody is arguing that the basic approach to the customer experience isn’t polite, tidy and nicely thought out — not compared to most addict shacks, opium dens and needle-drug shooting galleries.… [Read more]